patient feedback

Patients who visit Community HealthCare System clinics or receive outpatient services now have a new way to provide feedback through brief electronic surveys.

Within 48 hours of a visit, patients will receive a text or email with a link to a brief survey that takes only a minute or two to complete. These surveys replace much longer paper surveys sent through the mail.

Lorraine Meyer, Chief Operating Officer at CHCS, said patients are welcoming the updated approach.

“After...